Privacy Policy

1. Introduction

Hypergrid Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Company name and job title
• Billing and payment information
• Communication preferences

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption (AES-256 at rest, TLS 1.3 in transit), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.